Industry analyst Neil Ward-Dutton writes that the combination of Business Process Management (BPM) and Service-Oriented Architecture (SOA) is seen as technically complementary. There are different views on how the two concepts play together, however, the author maintains that there is enough synergy between them to increase business value.

Neil explores the reasons as to why the idea of BPM and SOA together has the industries predisposed to thinking of them as complementary technologies.